Privacy Policy
Privacy Statement
Last Updated: 31st October 2025
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, email address, and telephone number. When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn about your browser, operating system, and general interaction with our Services.
Email marketing (if applicable): With your explicit permission, we may send you emails about our store, new products, services, promotions, and other updates.
We may also collect other categories of information, as detailed below, to enhance your experience and provide personalized services.
SECTION 2 - CONSENT
- How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or process a return, we imply that you consent to our collecting and using such information for that specific reason only.
If we request your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or provide you with an opportunity to decline.
- How do I withdraw my consent?
After you opt-in, if you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at service@comfiermassager.com
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service. We may also share information with trusted third-party service providers, as described in this policy, who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and use it only for the purposes we have specified.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
- Payment
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
- Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We also employ advanced measures such as device verification to confirm account authenticity and enhance security during and outside the use of our Services. We perform security verifications, monitor for fraudulent activity and abnormal login attempts, and work to protect the security and integrity of our Services and your data.
SECTION 7 - COOKIES
Like many commercial websites, we analyze how visitors use our Services online through what is known as "cookie" technology or similar tracking tools. A cookie is a small text file that is placed on your computer when you access the Services online and allows us to recognize you each time you visit the Services online.
We may use cookies to:
- Allow you to use the Services without having to re-enter your user name and password
- Enhance or personalize your Services usage and shopping experience
- Monitor Services usage and manage the Services
- Improve the services and our products, including providing you with interest-based ads. For more information on our advertising, please see below: Interest-Based Advertising.
- Maintaining accounts, account verification, and data security
We use the service Google Analytics to measure our web traffic and how people use our site. You can learn more about Google Analytics' privacy policies at the following links:
If you choose, you can set your browser to reject cookies, or you can manually delete individual cookies or all of the cookies on your computer by following your browser's help file directions. You can learn more about how to change your cookie settings on common browsers by clicking on the following links:
However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Services, or that we may put on our Services in the future. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser's settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis. Note that browser-management tools for cookies are outside of our control, and we cannot guarantee their effectiveness.
When you access the Services through a social network, we also collect data from the social network in accordance with your settings on the social network. This data may include your username, friends or followers, check-ins, and likes, and you may choose to grant or deny Comfier access to such permissions. For more information regarding any such permissions, refer to the permissions reference pages of the social media networks with which you have an account.
For more information regarding Facebook and Instagram permissions, refer to the Facebook Permissions Reference.
Comfier may combine the data we collect through cookies, web beacons, social media permissions, or other technology tools with other data we have collected from you or data from other sources. Except as otherwise provided in this Privacy Policy, we do not recognize do-not-track signals from your web browser.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
Comfier may modify this Privacy Policy at any time, and will post the current version on this website with the date it was last revised. If we make any material changes, we will provide you with additional notice. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the data we collect. You will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Services after the date such revised Privacy Policy is posted.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 10 - QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at service@comfiermassager.com
SECTION 11 - YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CPRA) (collectively, CCPA), provides you with specific rights regarding your personal information. This section supplements the information contained elsewhere in this Privacy Policy and applies solely to visitors, users, and others who reside in the State of California.
- You have the following rights
The Right to Know:
You have the right to request that we disclose to you the categories and/or specific pieces of personal information we have collected, used, disclosed, "sold," or "shared" (as such terms are defined under the CCPA) for cross-context behavioral advertising in the preceding 12 months. You may submit a request to know by contacting us at service@comfiermassager.com. You may designate an authorized agent to make this request on your behalf. You may exercise this right up to twice in 12 months.
The Right to Request Deletion:
You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions. You may submit a request for deletion by contacting us at service@comfiermassager.com. You may also designate an authorized agent to make this request on your behalf. Please note that we may deny your deletion request if retaining the information is necessary for us or our service providers for certain purposes permitted by law.
The Right to Request Correction:
You have the right to request that we correct any inaccurate personal information we maintain about you. You may submit a request for correction by contacting us at service@comfiermassager.com. You may also designate an authorized agent to make this request on your behalf.
The Right to Limit Use of Sensitive Personal Information:
You have the right to limit the use and disclosure of your "sensitive personal information" (as defined by the CCPA) to only those purposes necessary to provide the goods or services you requested, or for other purposes permitted by the CCPA, such as ensuring security and integrity, undertaking activities to verify or maintain the quality or safety of our services, and for other internal purposes. We limit our use of your sensitive personal information to these permissible purposes.
The Right to Opt-Out of Sharing for Cross-Context Behavioral Advertising:
You have the right to direct us to stop sharing your personal information with third parties for cross-context behavioral advertising purposes. Cross-context behavioral advertising means the targeting of advertising to you based on personal information obtained from your activity across businesses, distinctly-branded websites, applications, or services, other than the business, distinctly-branded website, application, or service with which you intentionally interact.
To opt out of such sharing, you may contact us at service@comfiermassager.com. You may also designate an authorized agent to submit an opt-out request on your behalf.
You may also opt out by using a user-enabled global privacy control, such as a browser plug-in or privacy setting, that communicates your opt-out choice. We will process such signals in accordance with applicable law.
- Our Practices
Verification Process:
When you exercise your rights to know, delete, or correct, we will take steps to verify your identity by asking you for information such as your email address, telephone number, or order information. We may use a third-party verification provider to assist with this process. We will acknowledge receipt of your request and endeavor to respond substantively within 45 days. If we require more time, we will inform you of the extension period.
Non-Discrimination:
We will not discriminate against you for exercising any of your CCPA rights, including by denying you goods or services, charging you different prices or rates, or providing you with a different level or quality of goods or services.
No Sale of Personal Information:
For the 12 months prior to the last updated date of this Privacy Policy, COMFIER has not sold any personal information as the term sold is defined under the CCPA.
Notice of Financial Incentives:
We do not offer financial incentives for the collection, retention, or sale of personal information.
Please note: If you are a customer of one of our business clients, you should contact that client directly to exercise your rights concerning your personal information held by them.
SECTION 12 - EUROPEAN DATA PROTECTION RIGHTS
The controller of your personal information is Comfier Corporation.
Our legal basis for processing your personal information will generally be that you have provided your express consent for such processing (which can be withdrawn at any time, without affecting the lawfulness of the processing based on consent before its withdrawal); the processing is necessary for us to perform a contract with you, or enter into one at your request, for example the terms of use for the Service; the processing is necessary for us to comply with our legal obligations; or the processing is necessary for our legitimate interest and such interest is not overridden by your interests or fundamental rights.
This may be the case, for example, where we process your personal data to: (i) provide and support the Service; (ii) communicate with you for Service-related purposes; (iii) improve our Service; (iv) make decisions and take actions relating to our business; and/or (v) take actions necessary to protect Comfier Corporation or our reputation.
If you have further questions about, or need further information concerning, the legal basis on which we collect and use your personal information, please contact us at service@comfiermassager.com
European and United Kingdom law provide citizens of countries located in the European Economic Area and the United Kingdom with the following rights with respect to their personal data:
The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service
The right to rectification: You have the right to request that Comfier correct any of your personal data you believe is inaccurate. You also have the right to request Comfier complete your personal data that you believe is incomplete.
The right to erasure: You have the right to request that Comfier erase your personal data. Please note that we may retain certain data as required or permitted by applicable law.
The right to restrict processing: You have the right to request that Comfier restrict the processing of your personal data, subject to the conditions in this Privacy Policy.
The right to object to processing: You have the right to object to Comfier's processing of your personal data, subject to the conditions in this Privacy Policy.
The right to data portability - You have the right to request that Comfier transfer your personal data that we have collected to another organization, or directly to you, subject to the conditions in this Privacy Policy and so long as such transfer will not adversely affect the rights and freedoms of others.
CONTACT US
UNITED STATES: supportus@comfier.com
EUROPE: supporteu@comfier.com
SINGAPORE: comfiersg@gmail.com
Landline: +1 (248) 819-2623
Add. : 573 BELLEVUE RD, NEWARK, DE 19713, US
Business day (Mon-Fri, 09:00 - 17:00) CST
We will respond within 48 hours. Please check your Junk inbox if you don't receive a reply from us.