Shipping Policy & Rates

Free Shipping On All US Merchandise Orders,（Except Alaska, Hawaii, and United States Minor Outlying Islands UM)

Handling time: 1 business day

All orders require 1 business day of processing time to be picked, packed and prepared for shipping.

Shipping time

US customers should expect to receive their orders within 3 to 7 business days upon payment verification depending on the volume of orders received.

Customers outside of the US should expect to receive their orders within 3 to 9 business days upon payment verification depending on the volume of orders received.

Due to Covid-19, we are experiencing above normal delays in shipping time. Please email service@comfiermassager.com if you are experiencing delays. 

Comfier ships using FedEx, USPS or UPS. 

International Shipping Rates

Canada：

Free Standard Shipping on orders over $50 USD and $6.95 for orders under $50 USD.

Australia & New Zealand  

Free Standard Shipping on orders over $79.99 USD and $6.95 for orders under $79.99 USD.

Europe:

Free Standard Shipping on orders over $79.99 USD and $6.95 for orders under $79.99 USD.

Except for the countries mentioned above, we cannot deliver to other areas. If you cannot find the region you want to ship to on the product page, it means that the product is out of stock or not sold in this region

Extra Shipping Cost Required

If an order is being shipped out to an incorrect shipping address, it is recommended to contact the carrier directly after an item ship to see what options might be available. For example, enrolling in UPS My Choice will allow you to track and manage your shipments. Other carriers may have their own options. If you insist on changing the address from our end, we have a fee for delivery requests to any other addresses.

NOTE:

1. We are unable to ship to P.O. Boxes, please email us at supportus@comfier.com if you have any questions. 

2. Due to the large size of the massage chair(eg. CF-9212, CF-9216 etc.) and high logistics costs, customers need to carefully consider it before placing an order. If the customer needs to return the product, they will be responsible for the return shipping cost. Thank you for your understanding and support.

Customer support:

supportus@comfier.com

+1 (248) 819-2623

Business day (Mon-Fri, 09:00 - 17:00) CST